Support

What to Include

• what you were trying to do
• which page you were on
• whether you were signed in
• the browser and device you used
• any error message, screenshot, or screen recording

These details help us reproduce the issue and support you more quickly.

Account and Data Requests

Signed-in users can delete their account in Profile on the web or in the iOS app. You can also email trywindowseat@gmail.com for privacy, account deletion, data access, correction, restriction, objection, or portability requests. We may need to verify that the request belongs to your account before making changes.

Purchases and Subscriptions

For a billing question, email trywindowseat@gmail.com. Cancel a recurring web contract using the contract cancellation function. Apple-billed subscriptions can be managed in Apple Subscriptions. Deleting a WindowSeat account does not cancel a subscription.

Submit a withdrawal through the electronic withdrawal function. Consumer withdrawal details and a model form are available in the Withdrawal Information.

Response Time

WindowSeat is an indie product, so support is handled manually. We aim to respond as soon as reasonably possible, with priority for account, privacy, and reliability issues.

Social Safety

Use Report profile in WindowSeat, or email us with the display name and a description of the issue. We review safety and impersonation reports promptly and may restrict an account that violates the Terms. You can also block a profile immediately from the same social menu.